Privacy Policy

J&J Hauling
Last Updated: September 2026

1. Introduction

J&J Hauling ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information obtained from you when you interact with us through our website, social media platforms, or advertising campaigns.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services or contact us.

2. Information We Collect

We collect information in the following ways:

A. Information Collected Through Meta Instant Forms

When you submit a lead form through our Meta (Facebook/Instagram) advertising campaigns, we collect:

Name
Phone number
Email address
Property address or service location
Message or service inquiry details
Any other information you voluntarily provide in the form

B. Information Collected Through Our Website Contact Form

When you submit a contact form on our website, we collect:

Name
Phone number
Email address
Property address or service location
Message or inquiry details
Any other information you voluntarily provide

C. Automatically Collected Information

IP address
Browser type and operating system
Pages visited and time spent on our website
Referral source (how you found us)

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Requests & Scheduling: To respond to your inquiry, schedule estimates, and provide service quotes
Follow-Up Communication: To contact you regarding your service request, estimates, and appointment confirmations
Marketing & Advertising: To send promotional materials, updates, and service information (only if you have opted in)
Quality Improvement: To enhance our services and customer experience
Legal Compliance: To comply with applicable laws and regulations

We do not use your information for online transactions, as we do not process payments through our digital platforms.

4. Data Storage & Third-Party Sharing

A. Meta Lead Storage

Lead information collected through Meta instant forms is stored within Meta's systems. Meta is a third-party data processor and is subject to Meta's separate Privacy Policy. By submitting a lead form through Meta, you acknowledge that your information will be processed by Meta according to their privacy practices.

B. No Other Third-Party Sharing

We do not share your personal information with third parties outside of Meta, except as required by law or to comply with legal processes.

C. Internal Use Only

Information collected through our website contact form is used internally by J&J Hauling for the sole purpose of responding to your inquiry and scheduling services.

5. Data Retention

We retain customer contact information for a minimum of 90 days after initial contact, or until we complete the requested service, whichever is longer. After this period, we will delete or anonymize your information unless you have explicitly requested ongoing communication or we are required by law to retain it.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

Right to Access: You may request access to the personal information we hold about you
Right to Correct: You may request correction of inaccurate or incomplete information
Right to Delete: You may request deletion of your personal information (subject to legal obligations)
Right to Opt-Out: You may opt out of marketing communications at any time

To exercise any of these rights, contact us using the information provided in Section 9 below.

7. Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or storage is completely secure, and we cannot guarantee absolute security.

8. Cookie & Tracking Policy

Our website may use standard cookies to improve your browsing experience. We do not employ additional tracking pixels, analytics tools, or behavioral tracking beyond Meta's ad platform integration. You can disable cookies in your browser settings if you prefer.

9. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us:

J&J Hauling
Brooks, GA
Phone: [Insert phone number]
Email: [Insert email address]
Website: [Insert website URL]

We will respond to your inquiry within 10 business days.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. Continued use of our services following such notice constitutes your acceptance of the updated Privacy Policy.

11. Compliance

This Privacy Policy is designed to comply with applicable federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) and general privacy best practices. However, this is not a substitute for legal advice. We recommend having this policy reviewed by an attorney licensed in Georgia to ensure full compliance with all applicable regulations.

12. California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information. For more information about your CCPA rights, please contact us at the information provided in Section 9.